Privacy Policy

This Privacy Policy explains how TransferPals handles personal data when you use the TransferPals football networking and recruitment service.

1. Information We Process

We may process account and authentication information, profile information, football history and achievements, location information you choose to publish, profile photos, posts, likes, comments, messages, recruitment opportunities, saved items, reports, support requests, and technical information needed to operate and secure the service.

2. Public Profile Information

Information you add to your football profile may be visible to other TransferPals users. This can include your display name, player or coach details, town or county, football history, achievements, availability, posts, profile photo, gender, birthdate and calculated age where you choose to provide them. Do not publish a private home address or information you do not want other users to see.

3. Why We Use Personal Data

• To create and operate your account and provide the service.
• To allow football networking, recruitment, messaging and profile discovery.
• To provide safety, abuse prevention, reporting and moderation.
• To secure TransferPals, prevent fraud and enforce our Terms and Community Guidelines.
• To comply with legal obligations and respond to lawful requests.
• To improve the service using proportionate operational information.

4. Legal Bases

Depending on the activity, processing may be necessary to perform our contract with you, based on our legitimate interests in operating and protecting TransferPals, required by law, or based on consent where consent is required. You may withdraw consent where processing is based on consent, without affecting earlier lawful processing.

5. Weekly Top 3

TransferPals may calculate a weekly activity ranking for Players and Coaches using activity such as unique profile views, contacts or messages received, likes and comments. This feature is intended for discovery and community engagement. It is not used to make legal, employment or similarly significant decisions about you.

6. Service Providers And Sharing

TransferPals uses service providers to host and operate the app, including infrastructure, authentication, database, storage and content delivery services. Data may also be shared when you choose to publish it, when necessary to investigate safety issues, or where required by law. We do not sell personal data to advertisers.

7. International Processing

Some service providers may process data outside Ireland or the European Economic Area. Where required, appropriate safeguards should be used for international transfers.

8. Retention

We keep personal data for as long as reasonably necessary to provide TransferPals, protect users, resolve disputes, meet legal obligations and maintain security. When an account is deleted, related account data is deleted or anonymised where technically and legally appropriate. Limited records may need to be retained where required by law, security, fraud prevention or dispute handling.

9. Your Data Protection Rights

Subject to applicable law, you may have rights to access, correct, erase, restrict or object to processing, receive certain data in portable form, and complain to the Irish Data Protection Commission. Requests can be submitted through the TransferPals Legal & Support form while signed in.

10. Security

We use technical and organisational measures intended to protect personal data. No online service can guarantee absolute security. Keep your password private and report suspicious activity promptly.

11. Age

TransferPals is an adults-only service for users aged 18 or over. Users under 18 are not permitted to create or use an account.

12. Changes

This policy may be updated when the service, technology or legal requirements change. Material changes should be communicated in the app where appropriate.